Illinoisans received hundreds of millions of robocalls last year, and the state's utility watchdog has a guide to make sure you’re doing everything possible to quiet the calls. Consumers nationwide received an estimated 47.8 billion automated calls in 2018, according to some estimates. Of that, Illinoisans got about 1.8 billion.

Citizens Utility Board spokesman Jim Chilsen tells The Big Z one way to do it.

Among the many tips in CUB’s free handbook for dealing with robocalls is how to act if you accidentally answer a robocall. Chilsen says not to “press one to be removed from their call list.”

Click here for Chilsen's commentsClick here for Chilsen's comments

You can find CUB’s handbook at

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